# Tuesday, December 13, 2005

Scored an XBox 360?

But the Best Buy guy made you buy some extra crap you didn't want? Seems that may be against their own policy:

Specifically, customers in some Best Buy stores were told that they were required to buy additional Xbox accessories or services if they wanted one of the sought-after Xbox 360 consoles, even though we advertised the Xbox 360 console alone. I want to be very clear that Best Buy does not condone pressuring customers to purchase items they may not want or that may not fit their lifestyle. In fact, these behaviors are in direct conflict with our desire to serve customers' needs better than anyone else, and our values of honesty and integrity.

[ Open Letter to Customers ]

And they're putting Gimbels catalog right in each store, so you can comparison shop without even leaving Macy's, uh Best Buy...

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